| Features |
| Application access rights can be restricted |
| An unlimited number of contacts can be stored |
| Group contacts by company, department, or whatever category you require |
| Locate contacts quickly using the integrated search facility |
| Add contacts quickly with a user-friendly template |
| Full interaction histories can be recorded |
| Record actions and follow-ups online |
| Create customisable contact information fields |
| Classify contacts with the NAICS database |
| Contact Manager is compatible with Orchidnet's Knowledge portal |
| Contact Manager integrates with Helpdesk for online support |
| Optional extranet access is available for selected contacts |
| The application integrates fully with Microsoft Word for direct mail |
| Batch Mail Integration allows you to conduct co-ordinated email campaigns |
| A management feature provides reports on contact usage and administration |
